Lessons learned developing and deploying a provincial virtual mental health support during the COVID-19 pandemic
The COVID-19 pandemic accelerated the adoption of virtual health services, but limited information was available to health leaders about how these services were developed and implemented and what could be learned from these experiences. This article describes lessons learned from the co-design, development, and deployment of SaskWell, a 10-week text-based mental health and wellness service for […]
Supporting population mental health and wellness during the COVID-19 pandemic in Canada: protocol for a sequential mixed-method study
The study describes the protocol for the development and evaluation of SaskWell, a customized two-way text-messaging service designed to connect Saskatchewan residents with digital mental health and wellness resources during the COVID-19 pandemic. The study uses the RE-AIM framework to guide a sequential mixed-https://doi.org/10.1136/bmjopen-2021-052259methods approach involving co-design, implementation, and evaluation. SaskWell was designed as a 10-week service, providing participants […]
Piloting a Text-Based Program to Support Clinician Well-Being at a Canadian Mental Health Hospital
The Centre for Addiction and Mental Health (CAMH) in Toronto, Canada, launched a survey on EHR use,documentation requirements, and experiences of burnout among clinicians, including social workers (SWs)and occupational therapists (OTs). Findings revealed high rates of burnout amongst SWs (48.4%) and OTs (23.1%), signaling a need for strategies to address clinician burnout. In response to […]
Implementation of a population mental health and wellness text-message service: a mixed-methods study
Despite the growing adoption of digital health tools as a means to support mental health, many individuals remain unaware of the variety of mental health resources available to them through this format. To address this knowledge gap, this study advanced the design, development, and implementation of a text-based service called SaskWell to raise awareness of […]
Towards Meaningful Engagement with Clinician Advisors: Lessons Learned Co-Creating a Digital Mental Health Tool
In partnership with clinician advisors, a text-based program, BeWell, was co-created to support clinician well-being at a Canadian mental health hospital. This paper briefly describes the process of designing BeWell with clinician advisors and highlights key lessons learned in engaging clinicians as advisors in the design and development of a digital health intervention. The lessons […]
Implementation of a digital health program to support clinical mental health
In 2022, CAMH launched a survey on EHR use, documentation requirements, and experiences of burnout among clinicians, including social workers (SWs) and occupational therapists (OTs). Findings revealed high rates of burnout amongst SWs (48.4%) and OTs (23.1%), signaling a need for strategies to address clinician burnout.In response to the survey findings, a two-way text-based program, […]